Parent Liaison Executive


EtonHouse Surabaya, Indonesia

Job Role & Responsibilities

  • Handle all enquiries and conduct school tours for prospective parents
  • Handle parent complaints
  • Keep track of student numbers
  • Handle admissions and withdrawals of students
  • Promote and Market the school, including co-ordinating advertisements
  • Responsible for all administrative duties relating to students, such as invoices, fee collections, issuance of receipts, keeping stock of all related items
  • Assist with the editing and publishing of the school magazine
  • Any other duties as and when required

Job Requirements

  • At least 5 years of relevant management experience in customer service
  • Fluent in English and have extensive exposure in connecting with expatriates
  • Excellent communication and interpersonal skills with the ability to multi-task and work independently
  • Proven track record using a consultative, solution-focused approach to customer service management
  • Ability to build customer rapport, confidence and trust using strong relationship building skills
  • Prior working experience in international schools, hotel, airline and related industry will be an added advantage

In your job application, please include cover letter and detailed CV with current and expected salary, a recent photograph and copies of qualifications and testimonials. Suitably qualified applicants are invited to email your job application documents in MS Word to

This page was last edited on March 22, 2018